Facebook Messenger is becoming more and more popular as an everyday means of communication.
It boasts 1.2 billion active users, that’s double the size of Instagram and the same as Whats App.
The classic historic early chatbots are ELIZA (1966) and PARRY (1972). Companies like Nordea Bank, Domino's, Pizza Hut, Disney, and Whole Foods have launched their own chatbots to increase end customer engagement The newer generation of chatbots includes IBM Watson-powered "Rocky", introduced in February 2017 by the New York City-based startup and e-commerce platform Rare Carat to assist novice diamond buyers through the daunting process of purchasing a diamond.
Other companies explore ways how they can use chatbots internally, for example for Customer Support, Human Resources, or even in Internet-of-Things (Io T) projects.
Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test.
A Saa S chatbot business ecosystem has been steadily growing since the F8 Conference when Zuckerberg unveiled that Messenger would allow chatbots into the app..The usage of the chatbot can be monitored in order to spot potential flaws or problems.It can also provide useful insights that can improve the final user experience These cloud platforms provide Natural Language Processing, Artificial Intelligence and Mobile Backend as a Service for chatbot development.This sort of usage holds the prospect of moving chatbot technology from Weizenbaum's "shelf ... Usually, weak AI fields employ specialized software or programming languages created specifically for the narrow function required. Currently chatbots are widely used as part of instant messaging platforms like Facebook Messenger, We Chat, and Kik for entertaining purposes as well as B2C customer service, sales and marketing.reserved for curios" to that marked "genuinely useful computational methods". The bots usually appear as one of the user's contacts or as a participant in a group chat.